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CLIENTS

What to Expect

We pride ourselves on being different. Find out more on our expertise, rigour, exceptional customer service, and why you won’t find any of us wearing a suit!

  • Sector expertise
  • Rigour
  • One-to-one attention
  • No suits!

We ONLY work in the early years sector. We like to think of ourselves as a bit of an expert.

You’re not after recruitment. We get that.

You don’t want salesy calls and emails. We get that too.

What you need, above all else, is the peace of mind that someone who knows your business is there when you need them, delivering consistently great people to support your continuity and help your business grow.

Being a partner to our clients is at the heart of what we do, in fact, we would like you to see us as an extension of your business. We are committed to providing the best possible service, and we do this by spending time getting to know you. Whether it is over, tea, coffee or orange squash, we have all bases covered, and even throw in biscuits too.

We are always here to take your call, whether it be in or out of office hours. Our team operate an on-call service to help solve any unexpected eventualities. Our on-call number is 07540 645202.

Our service includes:

  • SEN expertise
  • CRB Disclosure service
  • Full Payroll Bureau
  • HR Consultancy
  • Tailored staffing services

 

Research

Our brains are always hungry for new knowledge! An area of our work that is easily overlooked, but crucial to delivering exceptional business continuity support to our clients, is research.

Through our research, we continuously seek to broaden our knowledge base, so you have access to resources and consultants whose expertise is both in-depth, and current.

By being sector specialists, you can have the confidence that we know exactly what we are talking about, and in turn, we guarantee you a sector leading quality of service that will make you smile.

 

OFSTED

Is visit time looming? Do you want to make sure you are ready? We know that this can be a stressful time, and we are here to help take some of that worry away.

To do this, we’ve developed a mock inspection to help you get ready for the real thing. Following OFSTED guidelines, the simulation includes a full mock inspection scenario, with follow-up feedback to staff and managers. This will help you to be in tip-top shape for when the real inspection arrives.

Some people might call us fussy when it comes to our candidates, we but we always go above and beyond to make sure we select the right ones.

We love to hear that our clients value the staff we place, and we love it even more when we hear that the children love them too. To make sure that we only select candidates that meet our exacting requirements, we operate rigorous quality control in all aspects of our work, to ensure all of our staff comply with the regulatory standards set by the DfE Safer Recruitment guidelines.

Our standard candidate vetting process includes the following:

  • A face-to-face professional interview with an education specialist
  • Qualification verification
  • Professional references covering a minimum of three years are obtained
  • Identity checks
  • List 99 check
  • Up-to-date and valid enhances CRB Disclosure
  • Overseas Police Clearance (where applicable)
  • Permission to work in the UK (if applicable)
  • GTC registration checked.

It can be lonely at the top. When you’re running a business, having partners you can trust is so important. It keeps the stress down, and allows you to use your time most effectively. And that is exactly what we are here to do, we want to make your life easier.

Our experienced consultants appreciate and understand the value of regular face-to-face conversations, and that is why it is an integral part of our service. It helps cultivate trust and understanding in the relationship, and provides a regular opportunity for clients to feedback on what, or who has worked well or poorly for them, so we can learn, refine and adapt our service accordingly. Ultimately the better we know you and your business, the better we can help you. Quite honestly, we believe this is what makes us unique.

This personal approach to our customer service is embedded in our DNA and runs through our whole culture. This is why we’re fortunate to attract consultants - not sales people - individuals that are passionate about the sector, and what they do. We always provide comprehensive training and support to all our consultants, so they fully understand and appreciate our unique way of doing things.

The last thing you want to see walking to your door is a couple of people in suits.

They’re either OFSTED or sales people and we’re neither.

Professional? Defiinitely.

Dedicated? That too.

Pushy? Never.

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